Privacy Policy
Last updated: 17/12/2025
FR Carpentry (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our services.
1. Who We Are
Business name: FR Carpentry
Location: Christchurch, Dorset, United Kingdom
Email: info@frcarpentry.co.uk
We provide carpentry and building services including extensions, loft conversions, and home renovations across Dorset and Hampshire.
2. What Information We Collect
We may collect and process the following personal information:

• Name

• Email address

• Phone number

• Any information you provide in enquiry or contact forms

• Technical data such as IP address, browser type, and pages visited (via analytics tools)

3. How We Use Your Information
We use your information to:

• Respond to enquiries and requests

• Provide quotes and information about our services

• Communicate with you regarding your project

• Improve our website and services

• Comply with legal or regulatory obligations

We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing Data
Under UK GDPR, we process your personal data based on one or more of the following legal grounds:

• Your consent (e.g. submitting a contact form)

• Performance of a contract or steps prior to entering a contract

• Legitimate interests in operating and improving our business

• Legal obligations

5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Your data is stored securely and only accessible to authorised parties.
6. Sharing Your Information
We may share your information with trusted third parties only where necessary, such as:

• Website hosting and analytics providers (e.g. Wix)

• Email or communication services

All third parties are required to respect the security of your data and comply with data protection laws.
7. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings or via the cookie consent banner on our website.
8. Your Data Protection Rights
You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details above.
9. How Long We Keep Your Data
We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@frcarpentry.co.uk